Operations Associate

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The Operations Associate is an administrative and programmatic position that reports to the Director of Operations and works the Operations team to help execute the organization’s goals. The Operations Associate assists with building administration tasks, assists with operational projects, oversees processes and systems like the legal, contract, and travel management systems, serves as a liaison with other departments, and otherwise supports the work of the Operations Department. Critical for success is an interest in the mission of the DNC, strong sense of personal initiative, respect for the sensitivity and confidentiality of information, and the ability to balance multiple tasks with enthusiasm and positivity. Additionally, the Operations Associate works closely with the entire Operations Department, Building Facilities group, Accounting and IT Teams.

Responsibilities:

• Serves as a liaison between the Operations Department, staff, and external visitors;
• Troubleshoots issues that traveling staff encounter and provide last minute assistance as issues arise;
• Manages COVID protocols for building and events;
• Coordinate with Accounting on expense reporting and direct billing for vendors;
• Develops and maintains department file management system and building organization;
• Coordinates across the Operations department to ensure that all team projects have support;
• Assists in vendor management, research, and bill reconciliation;
• Oversees special projects at the discretion of the COO, Deputy COO, and Director of Operations; and,
• Leads Front Desk Operations for the DNC including managing the organization-wide phone system, facilitate meetings with internal and external stakeholders, and coordinating usage of conference rooms throughout the building.

Skills:

• Enjoys a fast paced working environment, adapts quickly to shifting goals, and understands the sense of urgency;
• Self-motivator with a proactive approach to traditional and unexpected assignments;
• Works well independently and has a collaborative approach to projects;
• Excellent written and verbal communication skills; thoroughness, timeliness, and attention to detail;
• Proven ability to organize and manage multiple priorities and deadlines;
• Excellent analytical aptitude and a passion for improving organizational processes;
• Demonstrated ability to handle confidential information appropriately;
• Strong interpersonal skills with the ability to work effectively with employees at all levels;
• Operates as a team player with the mindset that it is important to offer help to team members on pressing priority projects;
• Flexibility and recognition that winning campaigns often means working outside of traditional office hours; and,
• Works well under pressure and handles stress with a sense of humor and grace.
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Requirements:

• A Bachelor’s degree or equivalent experience; 
• Comfortable working across multiple software platforms;
• Dedication to customer service; and,
• Experience with a file management system (preferred).

The salary for the Operations Associate position is $48,000, on an annualized basis, commensurate with experience and qualifications. This position is eligible for overtime wages and is in the bargaining unit represented by SEIU Local-500.

This position requires up to 15% travel both in the Washington, D.C. area and across the country to attend and support meetings and events.

Benefits:

The DNC offers a generous benefit package, including:

- More than 30 days of paid time off, including Federal holidays, vacation, and personal days;

- Health and dental insurance for employee and dependents;

- 90% paid by the DNC, 10% paid by employee;

- Supplementary vision plans available to employees for purchase;

- Up to a 4% employer match DNC 401(k) plan;

- Employee Assistance Program (EAP) available to DNC employees and their dependents at no cost to staff;

- Pre-tax Flexible spending account benefits available to employee and dependents.

Physical Requirements:

The DNC is committed to supporting employees of varying abilities and to providing reasonable accommodations to enable individuals with disabilities to succeed at the DNC. The requirements of this role, related to its physical demands, described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

All DNC employees must be able to operate a computer and use a cell phone. For roles at the DNC that include frequent business travel expectations, we can discuss reasonable alternatives to travel in some instances. Most roles also require communicating with key external stakeholders of the organization in person, via the telephone, or via email. We welcome applicants with questions about accommodations to request to speak with our Human Resources Department. When an applicant with a disability requires an accommodation to have an equal opportunity to compete for this position, they may request it in writing by emailing our Human Resources Department.

Essential functions of the role include:

- Working from a computer for long periods of time; and,

- While performing the duties of this job, the employee may also frequently be required to communicate using the telephone, email, and in person with stakeholders.

The DNC requires all employees to be "up to date" on COVID-19 vaccination status as prescribed by the CDC as a condition of employment, unless otherwise prohibited by applicable law. If you seek a reasonable accommodation in relation to the DNC’s COVID-19 policy, you should speak to the HR team prior to reporting to an office location.

The Democratic National Committee (DNC), is committed to diversity among its staff, and recognizes that its continued success requires the highest commitment to obtaining and retaining a diverse staff that provides the best quality services to supporters and constituents. The DNC is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity or disability, or any other legally protected basis. The DNC is committed to providing reasonable accommodations to individuals with disabilities in the hiring process and on the job, as required by applicable law. The DNC will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.